How to Contact UPS Customer Service in the US

If you have any questions or issues regarding your UPS shipments in the United States, it's important to know how to reach UPS customer service for assistance. Whether you need help with tracking a package, scheduling a pickup, or resolving a delivery problem, UPS customer service representatives are available to provide support.

Ways to Contact UPS Customer Service

There are several ways to get in touch with UPS customer service in the US:

Phone : The most direct and immediate way to contact UPS customer service is by phone. You can call the UPS customer service hotline at to speak with a representative. Be prepared to provide your tracking number or other relevant information.
Online Chat : If you prefer to communicate online, you can use the UPS online chat feature to chat with a customer service representative. Simply visit the UPS website and look for the chat option.
Email : Another option is to send an email to UPS customer service. You can find the email address on the UPS website and provide details about your issue or question.

Frequently Asked Questions about UPS Customer Service

How do I track my UPS package?

To track your UPS package, you can visit the UPS website and enter your tracking number in the designated tracking field. Alternatively, you can call UPS customer service and provide them with your tracking number for assistance.

How do I schedule a pickup with UPS?

To schedule a pickup with UPS, you can either call UPS customer service or use the online scheduling tool on the UPS website. Provide the necessary details such as the pickup location, package weight, and desired pickup date.

What should I do if my UPS package is lost or damaged?

If your UPS package is lost or damaged, you should contact UPS customer service immediately. They will guide you through the claims process and help resolve the issue.

How can I change the delivery address for my UPS package?

To change the delivery address for your UPS package, you can either call UPS customer service or use the online tracking tool on the UPS website. Follow the instructions provided to update the delivery address.

Conclusion

Contacting UPS customer service in the US is easy and convenient. Whether you prefer to call, chat online, or send an email, UPS customer service representatives are available to assist you with any shipping-related questions or issues. Remember to have your tracking number or relevant information ready when contacting UPS for faster assistance.

Key Takeaways:

UPS customer service can be reached by phone, online chat, or email.
To track a UPS package, visit the UPS website or call customer service.
Schedule a pickup with UPS by phone or online.
Contact UPS immediately if your package is lost or damaged.
Change the delivery address for your UPS package by phone or online.

For more information about UPS services and policies, visit the official UPS website or contact UPS customer service directly.